I never received my order! Even though I was refunded I waited almost a month to find out anything. If it hadn't been for me reaching out who knows. And I was told for the Inconvenience I would be receiving some things. Don't know if by mail or email. Haven't received anything yet. So disappointed!
I’m truly sorry for your experience — I completely understand how frustrating this must have felt, especially after waiting so long without clear updates. That’s not the experience we ever want for our customers.
Your order issue was caused by a supplier failure on our end, and as soon as we became aware, we issued a full refund along with a $25 gift card as an apology. That said, I take full responsibility for the delay in communication — you deserved to be informed sooner.
Regarding the additional items mentioned, those were intended to be sent digitally, and it looks like there may have been a delay or miscommunication there. I’m going to personally make sure those are resent to you right away.
We truly value you and your support, and I would love the opportunity to make this right. Please check your email shortly, and don’t hesitate to reach out to me directly if there’s anything more I can do for you.
Thank you for your patience and for bringing this to my attention.
Really cute! Size down, it is really oversized! Return was easy,though!
Thank you so much for your support and for sharing this!
We’re so happy you loved it—“really cute” is exactly the vibe we’re going for ✨
And thank you for the helpful sizing tip! That will definitely help other queens find their perfect fit
We’re also glad to hear your return was smooth—that’s always our goal!
We appreciate you being part of the Crowned Energy family
I am really pleased with the quality of my shirt, and it is super cute!
Thank you so much for your kind words! We’re so happy you love the quality and think it’s super cute—that means everything to us. We appreciate your support more than you know! ✨